HOW CAN I TRACK MY ORDER?
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking link. Simply click the link to view the latest status of your shipment.
CAN I MAKE CHANGES TO MY ORDER?
We process orders as quickly as possible to ensure fast delivery. Unfortunately, once an order has been placed, we are unable to make changes to the items, quantity, or shipping details.
Please double-check all information before completing your purchase.
HOW DO I RETURN OR EXCHANGE AN ITEM?
If you're not completely satisfied with your purchase, you may return eligible items in their original condition, unused and with all original packaging.
Please note that we do not offer direct exchanges. Once your return has been received and inspected, we will issue a store credit or refund according to our return policy.
THE ITEM I WANT IS OUT OF STOCK. WHAT SHOULD I DO?
Popular items are often restocked. Sign up with your email address on the product page to receive a notification when the item becomes available again.
I ENTERED THE WRONG SHIPPING ADDRESS. CAN IT BE CHANGED?
Please contact us immediately if you notice an incorrect shipping address.
If your order has not yet been processed or shipped, we may be able to update the address. Unfortunately, once an order has been packed or dispatched, we cannot make any changes.
WHAT SHOULD I DO IF I RECEIVE A DAMAGED OR INCORRECT ITEM?
We're sorry for the inconvenience.
Please contact our support team within 30 days of receiving your order and include:
• Your order number
• Product name or SKU
• Photos of the item received
• A brief description of the issue
Our team will review your case and provide a solution as quickly as possible.
I FORGOT TO APPLY MY DISCOUNT CODE. CAN I STILL USE IT?
Please contact our support team as soon as possible with your order number and discount code.
We will do our best to assist you, although discount codes cannot always be applied after an order has been completed.